• Your attitude affects how NALZS is viewed by the public, you become a NALZS Ambassador.. It is important to use polite language and good manners while you are on volunteer duty.

• It is important to be dependable. If you sign up for an activity you are expected to show up or provide advance notice.

• At no time should a volunteer’s dress, cleanliness, or appearance distract from or negatively affect the image of NALZS.

• Clothing should be appropriate for the weather. No questionable slogans.

• Volunteers are asked to use good judgment as to the appropriateness of taking breaks based on the type of activity in which they are involved.

• Personnel files must be kept up to date. Please notify the Volunteer Coordinator of any changes in name, address, telephone number, or emergency contact number.

• Hours are an important measure of volunteer activity. Hours are to be given to the Volunteer Coordinator via email or sign-in sheets.

• Treat other volunteers, staff, and members of the community with courtesy.

• It is your responsibility to be neat and clean.

• No open-toe shoes are allowed.

• No smoking while on duty.

• Volunteer Cell Phone Policy
  To ensure a professional and focused environment while volunteering, the following cell phone guidelines must be followed:No Talking on Cell Phones – Personal calls should be made outside of volunteer hours or during designated breaks. No Live Streaming or Playing Games – Phones should not be used for entertainment purposes during volunteer time. No AirPods/Earbuds – For safety and engagement reasons, volunteers should not wear earbuds or headphones while on duty. Emergency Use Only – If an urgent call or message is necessary, please step away from your volunteer duties to handle it briefly and respectfully.

• I will always strive to be uplifting in all interactions

• I will not criticize, teardown or express personal opinions about NALZS Staff, NALZS information, other Zoos, Attractions, Programs, Museums, etc.

• I will seek to understand which Zoo information is “Public Ready”

• I will not speculate about Zoo News, If you do not know- do not guess.

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By checking the box on the Volunteer form, you are acknowledging the NALZS Volunteer Standards and agreeing to follow them at all times at NALZS events.
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NALZS has the right to deny or terminate your involvement with NALZS at any time, without cause.